As a User Adoption Specialist you will drive the successful adoption of business process change and utilization of HR systems platforms within the organization (i.e. Workday and others) through training, communication and change management.
If this sounds like the right opportunity for you, join us!
Responsibilities:
Strategy and Planning
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Prepare a long-term plan for user adoption of business process change and Workday utilization, including education, communication and change management based on business goals and input from stakeholders
Training and Education
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Develop and deliver training programs to educate users on business process change and Workday functionality. This includes designing training materials, conducting training sessions, workshops, and webinars
Documentation and Communication
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Create and maintain user documentation, including user guides, FAQs, and knowledge base articles, to facilitate self-service support. Develop and implement communication plans to inform users about business process and system updates, new features, and enhancements
User Adoption and Change Management
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Develop comprehensive user adoption plans, including communication strategies, training programs, and change management initiatives to ensure smooth transitions to business process changes and/or Workday modules and updates. Work closely with stakeholders to identify user needs, requirements, and pain points related to adoption
Requirements:
Knowledge and Experience
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Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field
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Experience in driving user adoption and implementing change management initiatives, preferably with Workday or similar HRIS/ERP systems
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Strong knowledge of Workday modules, functionality, and best practices
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Experience with adult learning principles, methodologies, and course design techniques
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Experience in developing training materials, documentation, and resources
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Experience in gathering, analyzing, and meeting business requirements
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Understanding of basic project management principles
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Certifications in Workday HCM and/or Change Management (e.g., Prosci) are a plus
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Flexibility to travel globally as part of the role
Personal Attributes
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Excellent communication skills, with the ability to effectively present complex information to diverse audiences
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Ability to present ideas in business-friendly and user-friendly languages
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Self-motivated and able to work independently, managing multiple projects and priorities simultaneously
Our Offer:
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Internal Growth programs: #Grow; Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, mind & body webinars)
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Days off based on seniority
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Yearly performance bonus
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Holiday bonuses for Christmas and Easter
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Monthly allowance that can be used for public transport / parking / sport etc.
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Referral bonus
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Flexible working schedule
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Corporate health insurance
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