Application Specialist
Start Date: Immediately
Location: Iasi, Romania
Competitive salary and benefits (Meal Vouchers, Medical insurance, Holiday vouchers or Gym subscription, thirteenth salary and more)
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Do you sometimes feel a bit insignificant; like you’re a small fish in a big pond?
Not here! At our company, we value every member of our team. We're currently looking for a proactive individual to join our squad of 4 as our new champion of customization.
In this role, you'll enjoy the freedom to take on challenges, learn new skills, and make significant contributions to our business. You're not just another employee for us – you're a key part of our team.
From day one, we'll immerse you in intensive training, followed by opportunities to learn on the job. You'll interact with different teams across Engineering & Professional Services, leveraging your analytical skills to distill critical information and make the most of it.
Career progression is not just a promise here, it's a reality. As a pivotal player in translating business needs into technical outputs, you'll have unique opportunities to grow within our company.
Plus, your team lead, who was once in your shoes, will provide mentorship and support along the way.
A bit about the role:
You'll be responsible for handling adaptation and customization requests from our Customer Experience team. Your task will be to understand, analyze, and challenge their requests, assessing feasibility and making things happen! By diving deep into the product's core, you'll play a vital role in optimizing customer’s technical requests and ensuring our product shines.
How will you know you’re doing well?
Success means becoming a go-to solution provider. Your colleagues will recognize you as a subject expert who gets things done and enjoys sharing knowledge and teaching others.
Personal characteristics
Analytical mind and logical thinking You have the ability to piece together information and understand how it integrates into our application- Use your voice – we need you to be vocal when you see something that doesn’t look quite right
- Imparting knowledge – You enjoy sharing and being an expert that your team can rely on
- Diplomacy with communication – You are able to talk to the client in a tactful manner – it’s not always our fault but we need to be humble in our explanations
Skills and experience
- For us, your education is irrelevant, we’re looking for attitude first, the technical skills we can teach but if you already have them, well that’s just a bonus
- Proficiency in SQL and PHP, including the ability to write and maintain scripts, will be highly advantageous.
- Effective teamwork and strong communication skills are essential for managing expectations and ensuring timely delivery.
- The ability to anticipate and mitigate potential issues during fixes, aiming to identify potential challenges before they impact performance or functionality, is crucial.
- Experience in understanding client requirements within a Travel & Expense context is a plus.
- If you’ve had a L1/L2 role and looking for a step up, this will be a great role for you.
- You’ll have good English as that’s the common language across the business, if you have any German or Dutch it’s a plus!
