The details:
- Permanent Full Time
- $73,560 pa + super (up to 12%) + leave loading
Qld Local Government Industry Award (Stream A) - Level 3 of the MBRC EBA4 Certified Agreement - 9 day fortnight
- 72.5 hour fortnight
- Location: Caboolture
About our opportunity
As an Investigations Officer, you will provide expert customer service and education within our communities whilst undertaking investigations to resolve a variety of local law and State legislative breaches. This will include leading all matters relating to the technical aspects of the laws, taking enforcement actions and ensuring customer service delivery standards are met. Investigations will primarily be in relation to dog attacks and waste dumping.
You will engage and communicate with a variety of stakeholders, from landowners to residents and community members as well as internal departments to provide high quality advice, direction and solutions.
Other responsibilities will include providing high quality reports and briefs of evidence to management and represent the Council before the Magistrates Court and Tribunals as required.
This role sits within our Customer Response Department which is made up of Local Laws and Public Health streams including Immunisation and Cemeteries, Customer Services and Business Support. Customer response provides front line service delivery and aims to provide a high standard of positive and proactive service experiences. The Department is responsible for servicing and regulating matters on behalf of Council and to work with our community to achieve voluntary compliance.
About you
We are seeking an Investigations Officer who has experience undertaking investigations that have required significant application, interpretation and enforcement of legislation. Experience in animal management will also be highly regarded. You will have proven and effective time management skills and decision-making abilities to be able to work within timeframes and deadlines and within a regulatory team environment.
You will be a strong and influential communicator, well versed will representing in a professional and courteous manner which incorporates our values and delivers service outcomes that meet the needs of a diverse range of audiences.
Whilst it is not essential you are experienced within local government; you will hold a Certificate IV in Government (Investigations or Regulatory Services) or similar discipline and have strong verbal and written skills required to prepare and represent Council at legal proceedings.
Position Description
Click here for Position Description
Why join the MBRC Team?
As the third largest local government area in Australia and the fifth fastest growing region, the Moreton Bay Region boasts beautiful beaches and waterways, amazing manufacturing hubs and picturesque hinterland hamlets. Moreton Bay has a strong and connected community that enjoys all the traditional Jinibara, Kabi Kabi and Turrbal country has to offer within our region.
With a diverse workforce of more than 2000 team members dedicated to servicing the needs and enhancing the lifestyle of more than 479,000 residents, each team member has an intrinsic ability to impact our community. Whether you’re a manager or working on the frontline, your role will make a difference - bring your expertise and join our driven team today.
Aside from an opportunity to build a rewarding career within a diverse and growing organisation, we offer a range of team member benefits including:
- Discounted Health Insurance.
- Free flu vaccinations every year.
- Fitness Passport program offering discounted membership for you and your family to selected facilities.
- We are proud to offer opportunities to develop your career within a local government organisation and our team members are encouraged to undertake study for career development in their area of employment under our Study, Training And Research Scheme (STARS).
- Generous employer and employee super contribution scheme.
- Salary packaging options on novated leases, superannuation payments, smartphones and devices.
- We want you and your family to feel well supported when you need it most - as a team member you will have access our 24/7 confidential counselling service, leader support hotline, chaplaincy program and our Mates in Construction program.
How to Apply
Click on the 'Apply' button below to complete your online application. Please upload your current resume that demonstrates how you meet the requirements of this role.
Please note: applicants will be required to undergo a Medical Assessment and National Police History Check as part of the recruitment process for this role.
To obtain further details please contact our Careers team at careers@moretonbay.qld.gov.au.
For more information about Moreton Bay Regional Council and to stay across what's happening in our region, follow us on LinkedIn.
